ePOS solutions are essential to keeping cash flowing and your business growing.
Have you ever been in a queue at a shop, or at a restaurant and are ready to pay, only for the ePOS system to act slowly or have a problem? Even a lag of a short time can be extremely frustrating and awkward as the payment struggles to process and you can go on your way.
We bet in the vast majority of scenarios like this, the blame from the employee lies squarely on ‘the internet being slow’ or some other WiFi issue. This can be true – but shouldn’t really be the case, if it can be helped.
Which is why a continual need for high-end ePOS solutions is so important. A service such as this evaluates issues such as this and other related ones with a business’s hardware and ePOS systems.
If you find that ‘the internet is being slow’ more often than not with your payment systems, then why? Beyond your ISP, is there a problem with your ePOS hardware that’s stopping it from fully connecting to the internet?
Is the software it’s using optimal for payments? How is it connecting with your other payment processing software and hardware?
Partnering with a service that asks these questions and others will keep your ePOS solutions optimised at all times, taking that worry from your mind and allowing you to concentrate more time on your business.
The right service, too, will be tailored to your needs and provide ePOS solutions on a continual basis without disrupting the day-to-do running of the business.
Because a service like this comes down to one simple factor: the quicker your business is able to process payments, scan payment details or other essential task, the happier your customers will be and the more you can serve – key for the long-term prospects and growth of your brand.
Your bespoke ePOS solutions provider can also help you identify other areas of the business where your hardware may need attention, to optimise it and provide better communication between employees and departments to make workflows more fluid and effective.
Are you a larger business with warehouse access, for instance, with your own distribution channels? Without the right hardware and software working together as one, internal comms can get messy and mistakes can be made.
Especially if the hardware is old or isn’t the right solution for what you need it to do. Coming back to ePOS solutions, and the frequency of which they’re used can mean they stand a chance of breaking more easily through continual, natural wear-and-tear.
A broken ePOS unit is effectively a dead sales channel, costing the business time and money. New units can be expensive too; a bespoke ePOS solutions partner will not only work on a regular basis to get the most possible out of that hardware, but will also be on hand to provide a seamless backup solution should any accidents happen.
